Privacy Policy

This privacy policy explains how Neon Charging Animation collects, uses, and shares your personal data. We care deeply about your personal data, so we have prepared this privacy policy to explain how we manage it. This privacy policy details the personal data we receive about you, how we process it, and your rights and obligations in relation to your personal data. By using or accessing the service, you agree to the terms of this privacy policy.

"Personal Data" refers to any information that identifies or relates to a specific individual. Since this is a video downloader application, we take extra care to ensure your sensitive data remains private. We collect, process, and use your personal information only after obtaining your explicit consent to provide our Services.

Information Provided by You

  • User Content: Information such as video links or URLs you enter into the app. This data is processed locally on your device to maximize privacy.
  • Account Data: If applicable, personal preferences to tailor your app experience.
  • Interactive features & Surveys: Information provided when participating in any interactive app features.

Automatically Collected Information

When you use our services, we may collect information regarding your activities and your device:

  • Identifiers: IP address, MAC address, Advertising ID (GAID, IDFA), and device identifiers.
  • Device Info: Hardware model, operating system, browser type, device name, and network provider.
  • Usage Data: Pages visited, time spent, and behavior/habits on the services. We do NOT collect the private videos you download within the app; usage data is strictly for app stability and feature improvement.
  • Local File and Storage: We use local storage to keep your downloaded files securely on your device, ensuring privacy and enhancing user experience.

SDKs and Third-Party Integrations

To keep the app free and measure our app's performance, we use the following third-party Software Development Kits ("SDKs") for analytics, personalized advertising, and error reporting:

  • AdMob by Google: Used for serving generalized or personalized advertisements. (Privacy Policy)
  • Adjust: Used for mobile measurement, attribution, and analytics to understand how users find our app. (Privacy Policy)
  • Firebase: Used for analytics, crash reporting, and cloud messaging to ensure the app runs smoothly and reliably. (Privacy Policy)

How Do We Use Information?

  • Service Delivery: Fulfill our contract with you, manage your app experience, and let you download videos.
  • Administrative Purposes: Pursue legitimate business interests such as performing network and information security, preventing fraud, and ensuring internal quality control.
  • Personalization: To tailor and deliver personalized content and advertisements to you via our integrated ad networks.

What Information Do We Share?

  • Advertising Partners: We share basic device identifiers and usage data with third-party partners (like AdMob) for interest-based advertising. We NEVER share your video content or downloads with advertisers.
  • Service Providers: We engage providers (like Adjust and Firebase) for analytics and crash reporting. We do not sell your personal data to third parties.
  • Legal and Safety: We may disclose information to comply with legal obligations, protect our rights, or investigate fraud.

Personal Data Security and Retention

We seek to protect your Personal Data using appropriate technical and organizational measures. Your downloaded videos are primarily saved on your local device for maximum security. We retain your Personal Data only for as long as necessary to provide our Services, fulfill collection purposes, resolve disputes, and comply with legal obligations.

Personal Data of Children

We do not knowingly collect or solicit Personal Data from children under 16 years of age. If we learn we have collected Personal Data from a child under 16, we will delete that information as quickly as possible.

Your Choices & Rights

  • Opt-out of Ads: You can reset your Advertising ID in your device settings to opt-out of personalized advertisements.
  • Privacy Rights: Depending on your location, you may have the right to request access to or deletion of your personal data.
  • Withdrawal of Consent: You may withdraw your consent for data processing at any time by contacting us.
  • Account Deletion: You can wipe your data locally by clearing the app data in your device settings, or contact us to delete any server-side data if applicable.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request deletion, and opt-out of the "sale" of personal information. Note that we do not sell your personal information to third parties.

GDPR Privacy (EEA Users)

For users in the European Economic Area (EEA), you have the right to access, rectify, or erase your personal data, as well as the right to data portability and to restrict processing.

Contact Us

This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy within the app. If you have any questions regarding privacy while using the application, please contact us via email at: contact@aerosoftstuodio.io.vn.

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